“We will design, implement, and support your IT at every turn. Our solutions cover everything you need to ensure your technology works how you need it to, when you need it to.”
Managed IT service takes the hassle out of maintaining your IT infrastructure. Our suite of remediation, monitoring, and automation tools anticipate issues before they happen to ensure stability, accessibility and predictability for your business technology.
With the goal of simplifying IT operations and reducing costs, our offering enables our clients to outsource part or all their technology management. These services can range from completely outsourcing your IT needs, a one-time IT consulting project, to a co-managed IT services agreement with your existing in-house team.
Our Solution brings value-added IT experience to your business, so you don’t have to hire a full-time, in-house IT employee. This saves you time and money you can reinvest into your business to keep growing. Gain the competitive advantage with an IT partner in an ever-evolving technology landscape.
Vitality’s maintenance and management solutions proactively monitors the health of all network, servers, applications and devices in real-time to increase network reliability and performance. Our job is to mitigate an IT issue before it happens.
Patch Management & Security Updates – Stay up-to-date with scheduled and real-time emergency patch release updates
Asset Management – We track your organization’s hardware and software inventory, including computers, servers, laptops, corporate mobile devices, networking equipment, and virtually any other technology asset.
Tailored approach: Remote/Onsite/24x7x365 Solutions.
Computer icon, Live-chat support, phone or email – submitting a ticket is simple and easy. Our SLA may commit to half-hour, but our avg response time is mere minutes.
Our HelpDesk Team provides a full-service team of Administrators to help your every technology need. We solve run-of-the-mill computer issues, deploy new workstations, or monitor your IT infrastructure to ensure it’s working at peak efficiency.
Our Network Operations (NOC) and Security Operations (SOC) teams are all SOC 2 Type I compliant. This means that the controls, procedures, and personnel involved in HelpDesk always adhere to industry best practices.
Our Firewall Management service provides 24/7/365 administration, log monitoring and response to security and health events. These events are correlated and analyzed by our certified security experts, using threat intelligence and proven experience.
Onsite and/or cloud backups with instant virtualization to protect all your data.
A proper backup solution can save your operation by keeping you online in the face of otherwise devastating issues like ransomware, natural disasters, and costly human errors. We will get your business up and running instantly in the event you cannot access your data or systems.
Business Continuity and Disaster Recovery included for servers and workstations. We offer best-in-class ransomware protection for your data and adhere to Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), customized to exceed your business needs.
Protect Microsoft 365 and Google Workspace applications against accidental or malicious deletion, ransomware attacks, and other cloud data loss with 3x daily, automated backups.
Our protection adds an extra layer to the limited native recovery capabilities of 365/G Suite through regular, automatic backup of users and data.
Onboarding/Offboarding Administration – We standardize an efficient solution for your company to ensure new staff ease into their new employment comfortably. On the flip side, an improper employee offboarding process can pose a considerable security risk to your organization. We treat the loss or termination of an employee as a high priority item that your company must deal with to meet the security mandates you have put into place. We act the moment you know an employee is leaving the company and verify that access to all systems has been terminated.
IT Documentation, Polices & Staff Training – Your organization will have access to resources on topics that are relevant to the modern workplace. Learn the basics of common platforms like Microsoft 365 and Google Workspace, along with their included collaborative tools to improve teamwork and discover new ways to reach business goals.
Policy management and compliance is vital to mitigating potential risk caused by the actions of employees. Even well-intentioned and perfectly honest staff members can create risk by not being aware of proper policies and procedures. In periods of disruption, policy management becomes even more important as organizations address new demands, such as implementing work-from-home strategies and office access permissions. All of these require policy management, and efficient/streamlined processes for developing, reviewing, and implementing industry compliance across an organization.
Vendor Management & Liaison Services – We manage your vendors to ensure you receive the service you need and deserve. We’ll understand and document emergency support escalation procedures and keep up to date on any technological changes in the vendor’s product.
Penetration Test and Cybersecurity Assessments – We offer a core foundation to all our clients and can customize numerous options to businesses of all sizes to safeguard you against intrusion or infection from the latest threats, from anti-virus, ransomware protection, network security, firewalls and VPNs.
IT Roadmap & Implementation Projects – We have a great deal of experience developing multi-year IT Roadmaps. From 1-year to 5-year initiatives, we will provide you with technology recommendations and IT budgeting services to ensure that you are getting the most out of your technology investment. We will ensure that the technology you are using right now not only meets your current business requirements but also caters to your future growth.
Our services range from critical IT decision-making consulting to mapping out a robust technology strategy, plan, and budget. We work with you to create solutions that align with your business goals and help you strategize to reduce IT costs and risks.
We are always up to date with the latest technology and as new solutions become available, we can update your IT Roadmap to leverage any new solutions. Let our IT Roadmap initiatives guide your business strategy by providing you with technology solutions that empower your business!
Mitigate cybersecurity risk and concentrate on growth. Think of managed Cybersecurity like a wellness assessment for your practice’s technology: vigilant testing, continual learning, and strategically planned defenses designed to identify and treat potential threats.
Our Solution utilizes a multi-layer client-centric approach to securing your entire network & devices which protects you from malicious threats and data theft. Be prepared for existing and future cyber security threats with our best practices and staff training programs.
Our Process includes an initial industry compliance assessment with a customized remediation solution approach. We leverage the use of technical tools to create a secure IT network, but your cyber security plan wouldn’t be complete without an appropriate data backup and disaster recovery system, as well as internal policies and procedures to guide employee behaviors.
Our Team will design and administrate multiple layers of protection to identify and neutralize current cyber threats. Our engineers continuously monitor the security landscape to head off emerging threats. As a result, you can conduct your business without disruption—and without losing sleep.
An AUTONOMOUS AI PLATFORM THAT DEFEATS CYBER ATTACKS! Our solution provides real-time, vulnerability scanning with automated protection against evolving threats at each endpoint.
It harnesses AI engines to provide static and behavioral analysis on new threat patterns and uses machine learning to evolve threat responses. Know your weak areas and patch them before a breach happens.
Our all-in-one platform protects and monitors the email flow of your organization. Starting from full-suite email account protection with cloud backups, email spam filtering with phishing protection, email attachments scanning, imbedded URL scanning and advanced data loss protection (DLP). It’s an all-in-one platform designed to ensure your email communications are professional and secure.
Our solution is built around a Disaster Resiliency Method & Approach. Our “Zero-Trust” Policy ensures you’re protected from ransomware threats at every corner. Our INDUSTRY BEST-PRACTICE solution includes Data Loss Prevention, Cloud Email Monitoring and Protection A managed Business Continuity & Disaster Recovery Program, Quick data restores with near-zero downtime.
We manage and monitor your network and all devices attached to it. Our Firewall Management service provides 24/7/365 administration, log monitoring and response to security and health events. These events are correlated and analyzed, using threat intelligence and proven experience. Policy and configuration tuning can ensure correct access controls are aligning with emerging threats and changing business environments.
Almost every industry requires some form of compliance standards. We make sure your compliance is not complicated, confusing, or expensive. We work with you to build proper policies and procedures around your business. We also offer an Incident Response solution and vulnerability scanning as a customizable service that can be completed quarterly, yearly, on-demand or whenever your compliance standards require.
The greatest weakness to your cybersecurity is the preparedness of your team and your ability to remediate if the worst does happen. Our Security Awareness training enables employees to recognize and neutralize social engineering attacks and human error through microlearning content, automated phishing tests, and awareness coaching. Our job is to ENGAGE, MANAGE & TRANSFORM your team into a front-line defense protecting your organization from external cyber threats and social engineering.
A custom cloud solution can eliminate the hassles and risks of an old IT environment in need of a refresh. Whether you’re looking to migrate your entire server infrastructure into the cloud or simply revolutionize productivity with cloud email, file-sharing, and collaboration, we have a solution for you.
Our Solution determines if the cloud works for your business objectives. Whether it be a full-scale adoption to the cloud or a hybrid approach, we outline an approach to document the resources that are best for you, map out a recommendation, and then migrate your infrastructure, applications, and business processes.
Our Team will work with you to determine your cloud infrastructure needs and make sure your entire system is consistent and your cloud applications work well with one another. We partner with Microsoft and VMware, leading Cloud solution providers, to implement a scalable and secure solution that maximizes productivity and collaboration.
We take the complexity out of implementing and managing Microsoft 365 across your organization. Get more out of your organization with a business-class email and productivity solution that leverages the benefits of the cloud with 24/7/365 support. We handle the daily tedious maintenance and support tasks that comes with systems provide full migration, deployment, admin and end-user support and management services.
Our Data Backup and Disaster Recovery solution brings together secure backup and fast recovery of virtual and physical environments into the cloud for total data protection. Backups are stored in a secured offsite cloud that is disconnected from the network – ready for when a disaster scenario strikes. We manage and support your backup and recovery operations, including quick recovery, scheduling, alerting and the testing process, 24/7/365. Stay in control with maximum operational transparency with real-time status and performance reports, and personalized retention and archival periods.
Managed Microsoft Azure services is designed to accommodate your business operations today and grow with you in the future. We assess your current infrastructure, applications, and workload profiles to develop a suitable target state plan on Azure. We then execute on that plan and manage the entire solution for you. Our job is to ensure that our solution is tailored to your needs and is based on best practice requirements, resiliency, with security and performance in mind.
We provide a secure and unified user experience with controlled access to apps and data via Citrix Cloud. With data breaches becoming more frequent and costly, virtual desktop isolation and centralization is a critical factor in a multilayered security strategy. It also removes the risk of having sensitive corporate data stored locally on client devices. Our solution will give your employees the ability to access their desktops from any device, anywhere. This will reduce the time it takes to provision new desktops, decrease desktop management, support costs, and eliminate the need to manage and secure multiple devices.
We focus on the application and integration of digital technologies and business models to form new and exciting business capabilities with a focus on future growth and efficiency.
Our Solutions are developed utilizing a variety of customized tactics/strategies based on your businesses current and future needs. We leverage our extensive knowledge of industry best practices to offer your business a complete digital strategy package. Our fully customized strategies range from social media and website design/development to solving day-to-day operational business efficiency and system integration issues.
Our Process take a multi-step approach starting with an in-depth audit of your current digital practices (when used/available). Ending with a customizable recommendation based on our findings paired with your understanding of your current/future requirements.
Our Team will design, develop (with your approval along the way) and implement the complete strategy based on the finalized proposal.
Do you spend too much time dealing with the day-to-day operations of your business? It’s time to get that time back so you can spend it building your business instead of running your business. Our customizable solutions are developed to optimize your efficiency while digitizing your day-to-day operational processes. We will work with you to define a complete scope and robust list of requirements while ensuring the final product offers you the flexibility essential to growth.
Our strategic offering includes:
- Customer Relationship Management (CRM)
- Marketing Automation Platforms (MAP)
- Integrated Financial Management Systems (IFMS)
- Human Resource Management Systems (HRMS)
It takes about 50 milliseconds for a user to form an opinion about your website that determines whether they like your site or not, and quickly decide if they’ll stay or leave. Is your site ready? The design and development of your website is very important. Remember, it is your digital business card. When potential customers/clients are doing their due diligence, a functional website is a must have. By working with our team, your website will always be aligned with your current and future business goals.
Businesses may have different long-term/short-term goals, but in the end, all are trying to achieve growth and increased revenue, while keeping expenses down. To do this effectively, you must take advantage of as many marketing resources and technologies available, and in the modern world, the Internet tops that list.
Our strategic offering includes:
- Search Engine Optimization (SEO)
- Search Engine Marketing (SEM)
- Social media management
- Digital content marketing
- Email marketing
- Influencer marketing
- Contesting
- Loyalty Programs
- Referral Programs
- Chatbot development
- Analytics
Whether your business is just starting out or you’ve been at it for 25 years, building a brand toolkit is vital to your long term success. It is extremely important that all materials developed for internal and external publication follow the same guidelines to ensure continuity and brand recognition is maintained.
Our strategic offering includes:
- Robust brand guideline development
- Logo design
- Business card design
- Letterhead design
- General print material design
All print materials will be provided in a format that is ready to be sent to a printer. If you have specific requirements, please let us know.